Constantly managing and monitoring your revenue-generating IT infrastructure requires an expert team. At KITSOFT, we give you the competitive advantage necessary to maximize your IT infrastructure and resources. Whether you need constant primary management or additional resources to supplement your staff, KITSOFT can provide the expertise necessary to manage and monitor your IT infrastructure. KITSOFT's Remote Infrastructure Management (RIM) is a unified framework for incident, change, and problem management for desktop, network, and telecom services. Currently, it centrally monitors more than 1000+ IT devices spread across the 5 countries.

• Incident management.
• Change management.
• Problem management.
• IT supplier management.
• Asset management.
• Capacity / Demand management.